Cancellations have to be made with more than 24 hours for a 100% refund. 100% charge on cancellations with less than 24 hours or no show
. In case of bad weather 100% refund is allowed only when harbor is closed by the authorities. No changes cancellations or refunds on any promotion.
Cupon is needed it for any changes.
The information we learn from visitors to our Sites helps us personalize and continually improve your user experience. The remainder of this policy describes our information and handling practices in detail.
When you are just visiting us.
You can always visit our Sites without revealing who you are or providing any personal information. When you visit our Sites or visit our Sites through one of our independent Licensee sites, we do collect usage information (session data), but it is anonymous and does not link to you as an individual. We use session data to better understand things like how our Sites are being navigated, how many visitors arrive at specific pages, the length and frequency of stays at our Sites, the variety of searches of our Sites’ databases, the types of browsers and computer operating systems used by our visitors and the Internet Protocol addresses from which our visitors connect to our Sitess. We use this information to improve our Sites’ content and ease of use.
When you decide to register with us.
If you decide to register on a Gray Line Site and/or purchase tickets through our Sites, we will collect personal information about you that you voluntarily share with us. We collect personal information that is necessary for us to provide you with the Services offered on the Sites. As mentioned, this personal information includes things like your name, e-mail and mailing address and telephone number, considered as sensitive according to the Federal Law on Protection of Personal Data Held by Private Parties.
Who will the information be shared with, if anyone?
Gray Line, its subsidiaries, affiliates or related its authorized distributors and / or its third party service providers with whom you have a legal relationship and, where appropriate, relevant authorities. We also inform you that your personal data may be transferred to and processed in and out of the United Mexican States, by persons other than the company. In that sense, your information may be shared with Gray Line, its subsidiaries, affiliates or related, its authorized dealers and / or its third party service providers with whom you have a legal relationship and, where appropriate, competent authorities for:
* Provide a well and / or service.
* Perform marketing and promotional activities in general.
* Provide our products and services and information from our business partners.
* Perform statistical and market analysis. If you no objections to their personal data being transferred, the term which has given its consent.
Online surveys, contests and promotional information.
We value your business, comments and opinions. From time-to-time, we may invite you, as a user of our Sites, to participate in online surveys, but the choice will be yours. Each time you purchase, book or reserve services through the Sites, we may ask for feedback on your experience. Your participation in these surveys will be on an anonymous basis, unless we tell you otherwise and up-front. From time to time, we may also provide you with information on our products, services and or promotional information we think might be of interest to you.
At any time, you may unsubscribe to the Gray Line Sites and stop receiving advertisements, updates and promotions. You may do so by notifying us at email@example.com.
When you purchase, book or reserve services through the Gray Line Sites.
Should you decide to purchase services through the Gray Line Sites, all information provided is encrypted. This encryption ensures that all data is transmitted from your browser to our servers at the highest levels of protection available today. In addition, any payment via credit card made through the Sites complies with the Payment Card Industry Standard Data Security Standard Requirements (“PCI DSS”). Depending on the services you purchase on our sites, your credit card statement will show charges processed by either “graylinevallarta.com”, the legal name of the company operating as the Gray Line Licensee, or of an authorized third party payment processor such as Trust My Travel or PayPal. While we will do everything we can to protect your privacy, it is important for you to protect against unauthorized access to your confidential information, especially when using public or shared computers.
Conditions of use, notices and revisions.
If you choose to visit the Sites, your visit and any dispute over privacy is subject to this notice. If you are visiting a Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.